LEMON8GAMES USER AGREEMENT
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DISTANCE SALES AGREEMENT
1- PARTIES
SELLER :
Title : LEMON8GAMES SOFTWARE TECHNOLOGY ADVERTISING
MARKETING LIMITED COMPANY
Address : İsmet Kaplan Mah. Şehit Nerves Blv. Deren Plaza No: 10/11
Konak/İZMİR
Telephone Number :
Email Address :
BUYER :
Name/Surname/Title :
Address :
Telephone Number :
Email Address :
It has been made under the following terms and conditions.
2- SUBJECT OF THE AGREEMENT
The subject of this agreement is to determine the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law No. 6502 regarding the sale and delivery of the product titled "L-money," which is the only product subject to sale under this agreement, ordered electronically by the CONSUMER from the website www.playlemon8.com.
3- INFORMATION ABOUT THE SUBJECT OF THE AGREEMENT, PAYMENT, AND DELIVERY The type, quantity, brand/model, color, number, sales price, and payment method of the product/service are as follows:
Product/Service Type : L-money
Quantity :
Sales Price (Excluding VAT) :
Shipping Fee :
Payment Method :
Delivery Address :
Person to be Delivered :
Billing Address :
3.2- Payment Method: Credit Card Transaction
• The order summary page contains information on the number of installments in which the total order amount will be paid.
• Your bank may organize campaigns offering a higher number of installments than the one you selected, or provide services such as installment deferral. These types of campaigns are at the discretion of your bank, and if they are available with our company's knowledge, information about these campaigns will be provided on our pages.
• From the statement date of your credit card, the total order amount will be divided by the number of installments and reflected on your credit card statement by your bank. The bank may not distribute the installment amounts equally across the months, taking rounding differences into account. The creation of a detailed payment plan is at the discretion of your bank.
3.3- On the other hand, since installment sales can only be made with credit cards issued by banks, the CONSUMER agrees, declares, and undertakes to confirm the relevant interest rates and late payment fees with their bank. In accordance with the provisions of the applicable legislation, the provisions regarding interest and late payment fees will be applied within the framework of the credit card agreement between the Bank and the CONSUMER.
3.4 - Return Procedure:
In cases where the product subject to the order cannot be supplied for various reasons or where a refund is decided by the arbitration committee's decision, the return procedure for payment options is as follows:
a) Return Procedure for Credit Card Payment Options
If the purchase was made with a credit card and in installments, the CONSUMER will receive the refund in installments from the bank based on the number of installments they initially selected. Once the SELLER has paid the full product price to the bank in a single payment, any installment payments made via the bank's POS systems will be refunded to the CONSUMER's credit card. To ensure that the involved parties are not put in a disadvantageous situation, the requested refund amounts will be transferred by the bank to the respective party accounts in installments. If the CONSUMER has made any installment payments before the cancellation of the sale, and if the return date does not coincide with the card's statement dates, each month, one refund will be reflected on the card. After the sale's installments are completed, the CONSUMER will continue to receive refunds for the number of installments they paid before the return, which will be deducted from their remaining debts.
In the case of a return of goods or services purchased with a credit card, the SELLER, in accordance with their contract with the bank, cannot make a cash payment to the CONSUMER. When a return is processed, the SELLER will process the refund through the relevant software system. Since the SELLER is obligated to pay the amount to the bank either in cash or through offsetting, cash payments cannot be made to the CONSUMER as explained in the procedure above. The refund to the credit card will be made by the bank after the SELLER has paid the full amount to the bank in one payment, in accordance with the above-mentioned procedure.
The CONSUMER acknowledges and undertakes that they have read and accepted this procedure.
b) Return Procedure for Bank Transfer/EFT Payment Options
The refund will be made via bank transfer (Havale) or EFT to the account specified by the CONSUMER, after requesting the bank account details from the CONSUMER. The account must be in the name of the person on the billing address or the name of the registered user.
The SELLER will repay the full product price to the bank in a single payment.
In the case of a return of goods or services purchased via bank transfer (Havale) or EFT, the SELLER, in accordance with their contract with the bank, cannot make a cash payment to the CONSUMER. When a return occurs, the SELLER will process the refund through the relevant software system. Since the SELLER is obligated to pay the amount to the bank either in cash or through offsetting, cash payments cannot be made to the CONSUMER as explained in the procedure above.
The CONSUMER acknowledges and undertakes that they have read and accepted this procedure.
3.5- Delivery Method and Address:
Delivery Address: ………………..
Person to be Delivered: ………………………
Billing Address: …………………………..
The delivery will be made electronically to the CONSUMER at the address specified above.
4- RIGHT OF WITHDRAWAL
The consumer cannot exercise the right of withdrawal in the following contracts:
a) Contracts for goods or services whose price varies depending on fluctuations in financial markets and is not under the control of the SELLER or the provider.
b) Contracts for goods that are made according to the CONSUMER's requests or personal needs.
c) Contracts for the delivery of goods that are perishable or may expire.
d) Contracts for the delivery of goods whose protective elements such as packaging, tape, seal, or package have been opened after delivery, and whose return is not suitable for health and hygiene reasons.
e) Contracts for goods that, after delivery, are mixed with other products and, by their nature, cannot be separated.
f) Contracts for books, digital content, and computer consumables provided in physical format, where the protective elements such as packaging, tape, seal, or package have been opened after delivery.
g) Contracts for the delivery of periodicals such as newspapers and magazines, excluding those provided under a subscription agreement.
h) Contracts related to the use of leisure time for purposes such as accommodation, baggage transport, car rental, food and beverage supply, and entertainment or relaxation, which must be performed on a specific date or during a specified period.
i) Contracts for services performed instantly in an electronic environment or intangible goods delivered immediately to the CONSUMER.
j) Contracts for services that have started to be performed with the CONSUMER's approval before the expiration of the withdrawal period.
Since L-money is a product within the scope of item (i) above, it cannot be subject to the right of withdrawal.
5- GENERAL PROVISIONS
5.1- The CONSUMER declares that they have read the preliminary information regarding the product subject to the agreement on the website www.playlemon8.com, are informed, and have provided the necessary confirmation in the electronic environment.
5.2- The product will be delivered within a maximum of 30 days from the date of the agreement. The SELLER is responsible for the product until the moment of delivery.
5.3- The product will be delivered within a maximum of 30 days from the date of the agreement. The SELLER is responsible for the product until the moment of delivery.
5.4- The SELLER is responsible for delivering the product subject to the agreement in a sound, complete condition, in accordance with the specifications mentioned in the order, and with any warranty documents and user manuals, if applicable.
5.5- The payment for this agreement must be made using the payment method preferred by the CONSUMER for the delivery of the product subject to the agreement. If, for any reason, the product price is not paid or is canceled in the bank records, the SELLER will be considered relieved of the obligation to deliver the product.
5.6- If, after the delivery of the product, the CONSUMER's credit card is used unfairly or unlawfully by unauthorized persons without the CONSUMER's fault, and the relevant bank or financial institution does not pay the product price to the SELLER, the CONSUMER is required to return the product to the SELLER, provided that it has been delivered to them.
5.7- In the case of products sold with a warranty certificate or products that are defective (damaged, broken, etc.) or malfunction within the scope and terms of the warranty, the necessary repair may be made by the authorized service center. In such cases, the product may be sent to the SELLER, and the shipping costs will be covered by the SELLER.
5.8- In accordance with the General Communiqué of the Tax Procedure Law No. 385, for the return process to be completed, the relevant sections of the invoice with the return section we sent to you must be fully filled out and signed, and then returned to us along with the product.
5.9- For products whose sale is expected to be completed with official procedures before relevant authorities as required by applicable legislation, the Pre-Information Form and Distance Sales Agreement are considered preliminary agreements. The total price of these products does not include the costs that will arise during the completion of the official procedures related to the sale. These costs will be paid by the CONSUMER during the execution of the official procedures. The sale will be considered completed once the official procedures are carried out before the official authorities. In this context, the right of withdrawal, shipping/delivery, and similar provisions will not apply to these products.
6- DISPUTES AND COMPETENT COURT
In the event of any disputes arising from this agreement, Turkish Courts shall have jurisdiction, and the applicable law shall be Turkish Law.
In all disputes arising from or related to the implementation of this agreement, the Izmir Enforcement Offices shall have jurisdiction. Additionally, if the dispute is subject to judicial proceedings, it will be resolved through arbitration in accordance with the Arbitration Rules of the Union of Turkish Bar Associations Arbitration Center. The place of arbitration is Ankara, Turkey. The language of arbitration is Turkish. The number of arbitrators is 1. Turkish law will apply to the substance of the dispute. If the order is completed, the CONSUMER will be deemed to have accepted all the terms of this agreement.
SELLER BUYER
TITLE : LEMON8GAMES SOFTWARE NAME/SURNAME :
TECHNOLOGY ADVERTISING
MARKETING LIMITED COMPANY
ADDRESS : ADDRESS :
TEL : TEL :
SIGNATURE : SIGNATURE :
DATE : DATE :